Most asked
The questions that make people leave the page without clicking the button — and the limits you'd rather know about now than a week after paying.
If it doesn't know, it says so
This is the question people ask most: will it make up a price for customers that doesn't exist? Here's what the answer looks like to a question it wasn't given materials for.
It answers only from what you gave it. If it wasn't in the materials, it'll say so plainly instead of making up a price you'd then have to honor.
If that's not enough, there's the “Checked reply” preset: a second pass removes from the reply anything that isn't in your materials. It makes every conversation roughly twice as expensive, and the Builder will tell you so before turning it on.
What a conversation costsQuestions and answers
Do I need to know how to code?
No. The dashboard is a conversation: you write what you want in plain words, and the Builder does the rest itself. There are no forms, fields or settings to figure out.
How long does it take to launch?
As long as the conversation takes: say what your business does, give your website address, connect Telegram, or paste a line of code on your site.
Will it make up a price for my customers that doesn't exist?
It answers only from your materials, and says plainly when it can't find something. If that's not enough, there's the “Checked answer” template: a second pass removes anything from the reply that isn't in your materials.
What if a customer wants to talk to a person?
In the chat window they press a button; in Telegram, Viber, or WhatsApp they ask in words, and you reply from the dashboard: the reply arrives where the customer wrote. Email, Discord, and Slack have no such handoff: there the assistant answers on its own.
What happens if the credits run out?
New conversations won't start, and the one already underway will finish. We warn you in advance — when less than a fifth of the allowance is left — and show next to it roughly how many conversations that will cover. The allowance is refilled with a credit pack, or on its own when the new period starts.
Can I do something by mistake and break things?
Say “undo” — everything done on that turn is reverted. Every change is recorded in the log: who changed what and when, with an undo button.
Can I start for free and change the plan later?
Yes. No card is needed for Free, and you can switch to a paid plan when the monthly allowance actually runs short — not in advance. A credit pack can be bought any time and doesn't change your plan.
How do I cancel my subscription?
In the dashboard, on the “Plan” screen, there's a “Cancel subscription” button. Nothing shuts off right away: the plan stays active until the end of the period you've paid for, and then you're back on Free. There won't be another charge.
When a customer wants to talk to a person
In the chat window they press a button — the assistant goes quiet, and from then on you reply from the dashboard.
While you're replying, the assistant stays quiet in this conversation — the customer won't get two answers to one question. You can hand the conversation back to the assistant once you're done.
What it can't do
The list is deliberately kept in one place: limits scattered across footnotes read like excuses, while a single list is something you can check.
Voice messages — not in every channel
Doesn't connect to any system on its own
Doesn't call in a person in email, Discord or Slack
Doesn't keep watching your website
Have a question that isn't here?
The fastest answer is to try it: Free plan, one assistant, 10,000 credits a month, no card.
Don't like it? Delete it. Nothing you do goes to customers until you say “yes” yourself.